FAQ
What is the Trading Post?
The Trading Post is a curated collection of goods from local and regional makers, offered through Alpenglow Supply Co. as a way to support our creative community and share their work with a wider audience.
Every item in the Trading Post is selected for its quality, sustainability, and connection to place. We partner directly with makers through fair, maker-friendly terms because we believe in honoring the work behind each product and building a stronger, more connected creative ecosystem.
What sets Alpenglow apart in eco-friendliness?
Our commitment to the environment is woven into every step of the production and shipping process; utilizing recycled, recyclable, and plant-based materials wherever possible to ensure a smaller carbon footprint. Likewise, we ship all orders carbon neutral through our partnership with Shopify Planet.
Does Alpenglow provide special packaging for gifts?
Absolutely! We're able to wrap up your gift in eco-friendly paper or tissue and include a handwritten note. This is currently a free service.
Please leave us a comment in the Special Instructions box when you're checking out. We may reach out via email for further clarity.
How does Alpenglow manage shipping & delivery?
All orders are shipped via USPS from our HQ in Twisp, WA.
Shipping cost is based on weight, size, and type of product. We do our best to keep these prices as low as possible while making sure they are well protected during transit.
Carbon-neutral shipping is powered by Shopify Planet.
How does store pickup work?
Store pickup is available during our regular business hours or by appointment:
Tuesday through Thursday
9AM to 3PM
You will recieve a notification when your order is ready for pickup. If you'd like to stop by our studio in TwispWorks outside of our regular hours, please let us know and we will do our best to accommodate your schedule.
